You need to register for the site using the link in the upper right before purchasing a course.  You will set up a username and password to use when logging in.

How do I log in?

To log-in to an activity, click the “Log in” link in the upper right corner of your screen. 

I don’t remember my user name and/or password.

If you do not remember your user name and/or password, click on the “Forgot your Password?” link under the log-in area. If you do not receive an email within 10 minutes, please contact CSAM: or 415-764-4855.

Where can I find a list of your educational activities currently available?

Please visit the Course Catalog, accessible through the top menu.

How do I access my transcript? 

You can access your transcript by clicking on “My Account” in the upper right corner of your screen. Then, please click on “My Activities”. From here, you will be able to access your transcript.

How do I access my certificate?

To obtain your certificate, you must complete the evaluation and immediate post test for an activity. A passing score of 70% is required in order to earn a certificate for an enduring activity.  Your certificate will be available immediately following the completion of the evaluation.  In your transcript, you will be able to click on a completed activity to download your certificate for that activity.

Am I able to reprint my certificate if I lose my original copy?

Yes, you are able to reprint/redownload your certificate if you lose your original copy by viewing your transcript. Please choose "Take Course" for the course completed and you will be able to reprint or download the certificate. 

Who do I contact if I have additional continuing education or technical questions?

If you have additional continuing education questions, please contact the CSAM office using the contact tab on the top of the home page or email at  The phone is 415-764-4855.